The NTF Group ('NTF') is committed to respecting the privacy of personal information relating to employees, business partners and clients, across all NTF business mediums and records including both electronic and hardcopy. Personal information means information about an individual whose identity is apparent, or can be ascertained, from the information. This includes names and personal e-mail addresses.
NTF, in accordance with privacy legislation and the new Australian Privacy Principles (APP) from March 12 2014, ensures that, as far as practicable, personal information is collected fairly, openly, accurately, responsibly, securely, and for a genuine purpose. For more information about the Privacy Act, the Australian Privacy Principles and the Code click here.
The following principles will apply to NTF's activities:
The information NTF collect will include, for example, name, DOB, occupation, salary, opinions and feedback in relation to products, brands. When providing personal information you have the option of remaining anonymous or use a pseudonym to be identified by. However, in certain circumstances, such as where we receive your contact details from a third party or where the research data itself may potentially allow for identification, this may will not be practicable.
Depending on the nature of the research we conduct, we may also collect sensitive information from you, including, for example, political opinion, health information, and membership of associations. Sensitive information will only be collected with your prior consent and only if it is directly related to, or reasonably necessary for, the research we conduct.
NTF will not disclose any personally identifiable research information we collect from you unless we have your express prior consent and will only report the information you provide in an aggregate form that will not personally identify you. We will not disclose any personal information or personally identifiable research information to a third party for a purpose other than conducting our research unless we have your express prior consent or are required to do so by an Australian law or court/tribunal order.
Personal information shall not be collected by NTF unless the information is collected for a purpose directly related to a function of NTF. Personal information shall not be collected by NTF by unfair means.
When NTF collects personal information, it must take steps to ensure that the individual concerned is made aware of why the information is being collected. This includes disclosure of any third party to whom NTF discloses personal information as part of our usual practice and why, and includes any ongoing use of the information as part of a distribution list.
When NTF collects personal information it must ensure, as far as practicable, that the information collected is relevant to the purpose of collection, is up to date and complete; and the collection of the information does not intrude to an unreasonable extent upon the personal affairs of the individual concerned. Any individual placed on a distribution list by NTF must be given a clear and simple opportunity at the point of distribution to be removed from the distribution list if they so desire.
NTF staff or agents who have control of personal information records must ensure that the information is protected against unauthorised access, and if the information must be given to someone else, everything reasonably is done to prevent unauthorised use of information contained in the records by that person. If personal information is collected via our website this should be done by sufficiently secure means. Individuals should be provided with alternative means of providing personal information to NTF, other than via the website. The website Privacy statement should address security issues where appropriate.
NTF staff or agents who have control of personal information records must take steps to enable any other person to be aware that they have control of those records, including the nature of that information, the main purposes for which that information is used; and the steps that must be taken to obtain access.
An individual concerned shall be entitled to have access to their personal information record held by NTF, unless there is legislation that states otherwise.
NTF staff or agents who have control of personal information records must take steps to ensure that the record is accurate; relevant, up to date, and not misleading. If this is not possible the record-keeper shall, if so requested by the individual concerned, take steps to attach to the record any statement provided by that individual of the correction, deletion or addition sought.
NTF staff or agents who have control of personal information records shall not use the information except for a purpose to which the information is relevant.
An NTF staff member who has control of a record that contains personal information that was obtained for a particular purpose shall not use the information for any other purpose unless the individual concerned has consented to use of the information for that other purpose; the NTF staff member believes on reasonable grounds that use of the information for that other purpose is necessary to prevent a serious and imminent threat to the life or health of the individual concerned or another person; use of the information for that other purpose is required or authorised by or under law; use of the information for that other purpose is necessary for enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue; or the purpose for which the information is used is directly related to the purpose for which the information was obtained.
NTF staff who have control of personal information records shall not disclose the information to a third party unless the individual concerned is aware that information is usually passed to that third party, the individual concerned has consented to the disclosure, the record-keeper believes on reasonable grounds that the disclosure is necessary to prevent or lessen a serious and imminent threat to the life or health of the individual concerned or of another person; the disclosure is required or authorised by or under law; or the disclosure is reasonably necessary for the enforcement of the criminal law or of a law imposing a pecuniary penalty, or for the protection of the public revenue.
Joan Nelson | Director | E-mail: email@example.com | Telephone: (02) 9290 2441
We will respond and advise whether we agree with your complaint or not. If we do not agree, we will provide reasons. If we do agree, we will advise what (if any) action we consider it appropriate to take in response. If you are still not satisfied after having contacted us and given us a reasonable time to respond, then we suggest that you contact the Office of the Australian Information Commissioner by:
Phone: 1300 363 992 | Post: GPO Box 2999 Canberra ACT 2601 | Email: firstname.lastname@example.org